About us

How to make a complaint

At Oasis, we want all people who use our services to have an excellent experience, but we recognise that sometimes things can go wrong. Complaints provide us a chance to look at our services and practice and where necessary, make improvements.

If you have any concerns or are dissatisfied at all, get in touch. Usually the best way to make your complaint is locally. Raise your issue with any member of staff, and we promise:

If you prefer not to deal with your complaint informally, you should put your complaint in writing, and send it to the Operations manager at our HQ address in Wycombe. We promise:

If you have any further questions about our complaints procedure, please ask for a copy of our complaints procedure or contact our operations manager.


Together making a difference. Aiming to be the best not the biggest. To lead change and not just follow.

The OASIS Partnership
George Street
High Wycombe
HP11 2RZ

Tel 01494-898480
email info@oasispartnership.org

The OASIS Partnership
Unity House
98 Walton Street
HP21 7QP

Tel 01296-338008
email info@oasispartnership.org

The OASIS Partnership
1-4 Lewins Yard
East Street

Tel 01865-455601
email info@oasispartnership.org

Home About us STaRS Oasis Republic Legal Highs FAQ's News/Events Links Contact us